Haldiram's
Greater control, insight and growth across retail and FMCG.
Client: Haldiram Snacks Pvt Ltd.
Industry: FMCG – Processed Foods, National Distribution
Region: India
Summary
Haldiram partnered with Orane for an ongoing S/4HANA enhancement initiative to strengthen batch quality control, warehouse execution, pricing governance, and cross-module accuracy. The program established a more reliable, compliant, and scalable supply chain backbone across a fast-moving national FMCG network.
Key Results
- 20% decline in dispatch errors within 2 quarters
- Automated batch shelf-life tracking with compliance alerts
- Production–warehouse visibility improved to >98% accuracy
- Pricing automation aligned with seasonal & regional strategy
- Data-driven Consumption → Goods Issue integration
- Continuous enhancements delivering incremental ROI
Client Snapshot
Customers: 8,000+
Business Model: Multi-plant national operations
Solutions Delivered:
- Automated batch determination with expiration & FEFO controls
- Centralized pricing trigger logic with tax compliance
- Material consumption → FI postings automation
- WH picking / staging improvements
- RCA-driven quality fixes + business user enablement
Engagement Type: Long-term AMS + Enhancements
Duration: Ongoing
The Challenge
- High SKU velocity + short shelf-life → compliance vulnerability
- Manual batch selection → picking errors & returns
- Complex pricing rules dependent on regions & MRP types
- Unreliable master data leading to stock mismatch
- Manual consumption posting delayed period closures
- Warehouse inefficiencies impacting store fill rates
- High rework effort burdening operations teams
The Solution
- FEFO-based automated batch selection increases quality confidence
- Pricing schema enhancements linked to promo calendar & geography
- Consumption automation integrated with production confirmations
- Root-cause analysis program to eliminate recurring incidents
- Warehouse process harmonization with mobile enablement
- Data governance checkpoints for master data consistency
- Proactive training cadence to increase transaction accuracy
Business Benefits
- 20% reduction in dispatch errors improving retail OTIF
- • Contractual compliance improved via expiry-based traceability
- • Real-time financial recognition accelerating period closing
- • Higher inventory accuracy enabling optimized replenishment
- • Reduced operational firefighting → focus on growth delivery
- • Scalable platform to support channel & product expansion
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